AGENDA TITLE:
title
Temporary Access Center and Emergency Shelter Quarterly Update (CD)
end
MEETING DATE:
March 4, 2026
PREPARED BY:
Jennifer Rhyne, Neighborhood Services Manager
recommendation
RECOMMENDED ACTION:
Temporary Access Center and Emergency Shelter quarterly update.
body
BACKGROUND INFORMATION:
The temporary Lodi Access Center officially opened for operations on July 22, 2022, as an initial phase of the Access Center and Emergency Shelter operations. It is an interim solution until the permanent Access Center facility can be completed. Outreach Ministries International (OMI) took over operations as of November 1, 2024. Operational costs to run the temporary Access Center are funded by grants from Homeless, Housing Assistance, and Prevention (HHAP) and American Rescue Plan Act (ARPA).
In response to City Council’s request and to ensure the community receives timely and accurate information, City staff and OMI have committed to providing quarterly updates. These updates will include key statistics, performance metrics, success stories, advisory committee information, and challenges encountered. Staff and OMI will also be available to answer any questions from Council or the public.
OMI has provided the following statistics for this update covering two quarters due to timing of Council Meetings and holidays. The two quarters being covered are August 1, 2025 to October 31, 2025 and November 1, 2025 to January 31, 2026.
Statistics August 1, 2025 to October 31, 2025:
Overnight Shelter:
3,249 overnight services provided to 99 clients
47 new clients enrolled to receive overnight and day services
27 clients re-entered to receive overnight and day services
Day Use Shelter:
6,783 day services provided to 320 clients
116 new clients enrolled to receive day services only
66 clients re-entered to receive day services only
Services:
Breakfast - 3,197 meals provided to 252 clients
Lunch - 3,959 meals provided to 259 clients
Showers - 3,833 showers provided to 173 clients
Client Contributions:
51 Clients voluntarily contributed to accomplishing needs at the shelter 284 times (i.e., clothing organization, cleaning, serving meals, etc.)
Transportation:
245 transports provided to 77 clients
** Of these, 19 transports were provided to 16 clients for non-emergency medical needs, helping to reduce the number of ambulance calls.
Success Stories:
Case Management Services:
122 Services Provided
Obtained Employment:
25 clients obtained employment
Transitioned to Housing and/or Sobriety Program:
11 Overnight Shelter clients transitioned into housing
13 Day Use clients transitioned into housing
14 Overnight Shelter clients transitioned into program
4 Day Use clients transitioned into program
Misc. Information:
Street and Shelter Outreach:
295 outreach services provided
72 individuals agreed to complete an HMIS survey
16 individuals agreed to re-engagement and provided an updated HMIS survey
Statistics November 1, 2025 to January 31, 2026:
Overnight Shelter:
3,552 overnight services provided to 119 clients
59 new clients enrolled to receive overnight and day services
37 clients re-entered to receive overnight and day services
Day Use Shelter:
7,286 day services provided to 306 clients
94 new clients enrolled to receive day services only
51 clients re-entered to receive day services only
Services:
Breakfast - 3,663 meals provided to 229 clients
Lunch - 4,670 meals provided to 251 clients
Showers - 4,057 showers provided to 164 clients
Client Contributions:
38 Clients voluntarily contributed to accomplishing needs at the shelter 286 times (i.e., clothing organization, cleaning, serving meals, etc.)
Transportation:
322 transports provided to 80 clients
** Of these, 22 transports were provided to 19 clients for non-emergency medical needs, helping to reduce the number of ambulance calls.
Success Stories:
Case Management Services:
178 services provided
Obtained Employment:
10 clients obtained employment
Transitioned to Housing and/or Sobriety Program:
20 Overnight Shelter clients transitioned into housing
8 Day Use clients transitioned into housing
13 Overnight Shelter clients transitioned into program
2 Day Use clients transitioned into program
Misc. Information:
Street and Shelter Outreach:
197 outreach services provided
Attachments:
1. Lodi Access Center Client Services Report August 1, 2025 to October 31, 2025
2. Lodi Access Center Client Services Report November 1, 2025 - January 31, 2026
FISCAL IMPACT:
Not applicable.
FUNDING AVAILABLE:
Not applicable.