AGENDA TITLE:
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Temporary Access Center and Emergency Shelter Quarterly Update (CD)
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MEETING DATE:
October 1, 2025
PREPARED BY:
Jennifer Rhyne, Neighborhood Services Manager

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RECOMMENDED ACTION:
Temporary Access Center and Emergency Shelter Quarterly Update
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BACKGROUND INFORMATION:
The temporary Lodi Access Center officially opened for operations on July 22, 2022, as an initial phase of the Access Center and Emergency Shelter operations. It is an interim solution until the permanent Access Center facility can be completed. Outreach Ministries International (OMI) took over operations as of November 1, 2024. Operational costs to run the temporary Access Center are funded by grants from Homeless, Housing Assistance, and Prevention (HHAP) and American Rescue Plan Act (ARPA).
In response to City Council’s request and to ensure the community receives timely and accurate information, City staff and OMI have committed to providing quarterly updates. These updates will include key statistics, performance metrics, success stories, advisory committee information, and challenges encountered. Staff and OMI will also be available to answer any questions from Council or the public.
OMI has provided the following statistics for this update covering the time period May 1, 2025 to July 31, 2025 (Attachment 1):
Statistics:
Overnight Shelter:
3,375 overnight services provided to 99 clients
41 new clients enrolled to receive overnight and day services
27 clients re-entered to receive overnight and day services
Day Use Shelter:
7,113 day services provided to 306 clients
141 new clients enrolled to receive day services only
43 clients re-entered to receive day services only
Services:
Breakfast - 3,184 meals provided to 217 clients
Lunch - 4,412 meals provided to 248 clients
Showers - 3,869 showers provided to 147 clients
Client Contributions:
44 Clients voluntarily contributed to accomplishing needs at the shelter 303 times (i.e., clothing organization, cleaning, serving meals, etc.)
Transportation:
351 transports provided to 125 clients
** Of these, 19 transports were provided to 16 clients for non-emergency medical needs, helping to reduce the number of ambulance calls.
Success Stories:
Obtained Employment:
22 clients obtained employment
Transitioned to Housing and/or Sobriety Program:
4 Overnight Shelter clients transitioned into housing
11 Day Use clients transitioned into housing
10 Day Use clients transitioned into shelters in another city
11 Overnight Shelter clients transitioned into program
3 Day Use clients transitioned into program
Misc. Information:
Street and Shelter Outreach:
217 outreach services provided to 89 individuals
55 individuals agreed to complete an HMIS survey
5 individuals agreed to re-engagement and provided an updated HMIS survey
Staff has attached the statistical report covering November 1, 2024, through July 31, 2025 (Attachment 2), providing a comprehensive overview of performance metrics.
Attachments:
1. Lodi Access Center Client Services Report May 1, 2025 - July 31, 2025
2. Lodi Access Center Client Services Report November 1, 2024 - July 31, 2025
STRATEGIC VISION:
4C. Housing: Continued progress towards Regional Housing Needs Assessment goals.
FISCAL IMPACT:
Not applicable (update only)
FUNDING AVAILABLE:
Not applicable (update only)