AGENDA TITLE:
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Provide Information to Council on the Typical Resident Request Process (For Example: All-Way Stop Sign Requests) (PW)
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MEETING DATE:
December 16, 2025
PREPARED BY:
Interim Public Works Director
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RECOMMENDED ACTION:
Provide information to Council on the typical resident request process, with a main focus on all-way stop signs.
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BACKGROUND INFORMATION:
The Public Works Department receives an average of 150 traffic requests each year. The types of complaints or requests include sight visibility, stop signs, speeding, parking, traffic signal request, crosswalks, etc. Staff logs in every request in the order it is received and staff typically contacts the resident (via phone call or email) within 2-3 business days as an acknowledgement of the request received, and provides an approximate timeframe on the study period. The timeframe required (typically 3-5 weeks) is dependent on the current number of pending requests on the list combined with the specific studies necessary to review that type of complaint or request. Typical studies for the requests include field observations, average daily traffic volumes, peak hour vehicle/pedestrian intersection counts, reviewing collision data, and/or peak-hour intersection operation / delay observations. Most studies cannot be completed while school is on break given the change from normal traffic patterns.
Example Complaint / Request Evaluation Process (Oak and Crescent)
1. Complaint and/or Request Received
a. The resident (for Oak and Crescent) submitted an email requesting an all-way stop due to heavy traffic, speeding and safety concern. They believe the all-way stop would slow down traffic, improve visibility, reduce risk of collisions, increase pedestrian and bicyclist safety and provide greater peace of mind to nearby residents.
2. Applicable Standards and Background
a. California Manual on Uniform Traffic Control Devices (CA MUTCD)
i. Code of Federal Regula...
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